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How small changes in communication and service offerings can drastically improve investor trust

Date and time is TBD

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Online Workshop

This 3-part, interactive workshop focuses on the investor journey. Participants will gain clarity on the importance of trust in the investor decision-making process and we will develop creative, actionable ideas to strengthen trust along the investor journey.

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How small changes in communication and service offerings can drastically improve investor trust
How small changes in communication and service offerings can drastically improve investor trust

Time & Location

Date and time is TBD

Online Workshop

About the event

Why attend?

- Ideal for business development teams in Economic Development Organizations (EDOs)

and Investment Promotion Agencies (IPAs) 

- Small Group Setting: Max 8 participants ensures individual attention and tailored guidance.

- Interactive and Practical: Real-world application and hands-on activities.

- Innovative Methodology: Learn cutting-edge Service Design and Design Thinking methodologies.

- Takeaway: Practical frameworks to implement in your organization.

- Format: 3 x 2 hours (virtual sessions)

Session 1: Understanding the Investor Journey

Objective: After a short introduction to Service Design/Design Thinking methodologies, we will map out the investor’s journey from initial interest to project completion and identify key trust-building touchpoints.

In a group setting, we will discuss challenges and opportunities to build trust at different stages.

Key Takeaway: Participants gain clarity on the importance of trust in the investor decision-making process.

Session 2: Reframing Challenges and Ideating Solutions 

Objective: Use Design Thinking to challenge assumptions and generate innovative trust-building ideas.

We want to understand investor needs, pain points, and motivations. In a next step, we will reframe current challenges related to building trust with investors and participants will brainstorm innovative solutions for trust-building.

Key Takeaway: Participants walk away with creative, actionable ideas to strengthen trust along the investor journey.

Session 3: Prototyping & Testing Trust-Building Strategies 

Objective: Develop prototypes for trust-building strategies and test their effectiveness.

Participants develop prototypes of their trust-building ideas and test these prototypes in simulated investor interactions. Participants refine their solutions based on peer feedback.

Key Takeaway: Participants leave with refined strategies and tools to implement in their own organizations.

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