Digital vs. in-person: Supporting your customer base

Join  us for an interactive (and fun) workshop to  realign with “best  practices” for engaging with your customers,  whether virtually or  in-person. Together we will seek to understand  our  customer’s journey better, to challenge our assumptions, redefine  our  (and their) problems and ideate new solutions.

We will  place the spotlight on the “customer journey” itself. To  give us a focus  for the workshop, we will utilize the example of a  corporate  investor considering a foreign direct investment.

We will  explore how to build trust with our customer from initial  engagement to  project fruition. This workshop has been developed based   on elements of the innovation methodologies Design Thinking and Service   Design.

Workshop Fee of 35 USD per person. Payment options are made available after registration.

Please indicate with your registration if you qualify for a promotion with a reduced rate.